Every term on our site, in plain English

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6-month minimum

Managed plans run at least 6 months, then go month-to-month. You can cancel free within 3 business days of signing; after the minimum, cancel any time with 30 days' written notice.

A

A2P / carrier approval

US phone carriers require every business texting number to be registered (called A2P 10DLC). We file it for you. Automatic texting services turn on after phone carrier approval, usually 1–3 weeks.

Automatic texting (missed-call text-back)

When you miss a call, the caller automatically gets a friendly text from your business, so you can reply when you're free.

B

Business days

Monday to Friday, not counting holidays. Our speed promises count business days, and the clock pauses while we wait on you.

C

Citations

Listings of your business name, address and phone on directories like Google, Apple, Bing, Yelp and Facebook. Cleanup is sold alone from $299.

D

Domain

Your web address, like yourbusiness.com. Connecting a domain you already own depends on your registrar access.

F

Founding rate

The next 50 Core clients pay $69/mo for life instead of $89/mo, in exchange for an honest testimonial.

G

Google Business Profile

Your free business listing on Google Search and Maps. It always stays yours; we're added as a Manager.

H

Hosting

The service that keeps your website online. On Core and Pro, we host and manage it for you.

K

Keep It Forever

A $499 one-time add-on, on any plan, added on day one or anytime later. Your site and domain sit in your own account, and your monthly plan stays the same.

M

Manager access

A Google Business Profile role that lets us edit your listing while you stay the owner.

N

NAP

Short for Name, Address, Phone. These should match everywhere your business is listed.

S

Speed terms

Preview within 24 hours and live within 48 hours (business days) of receiving all your content and any access we need. Guaranteed live within 7 days, or your first month free. Full speed terms.

SSL

The security certificate that puts the padlock and https:// on your site. Included and handled for you.